Support

Our Support

We take pride in helping our customers

How can we help you?

Epsis utilizes a ticket-based support system. Customers creating tickets with this system will receive status updates via email. Customers may also create a user account to directly track status and responses of tickets.

The Epsis Support team makes every effort to resolve issues in a timely manner and provide a great customer experience. All tickets regarding features and improvements are greatly appreciated and will be considered by the Technology department for the product roadmap.

If you have any questions regarding Epsis TeamBox, please have a look at our FAQ section before submitting a ticket. Creating a user in our support portal will also make additional content available such as documentation and guides available.

Support portal

The support desk is available Monday-Friday from 08:00-16:00 (UTC/GMT + 1).
Tickets can be submitted at any time, but will be processed during these hours.

 

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